How to start working with you?
First you need to go through a simple registration procedure for the project, after which you can immediately make a deposit on the amount available to you.
Is there documentation confirming that is an official company?
Yes, our company is registered in Hong Kong and has a document confirming this, you can read it on the page "About company".
How can I verify the authenticity of Itrade registration information?
You can check this on the website of an open international database on the registration of companies by clicking on this link
Also, this information can be found on the official website of the search engine of registered companies in Hong Kong, following this link
Can I register several personal accounts?
No, this is a gross violation and will lead to the blocking of all personal accounts without the possibility of a refund.
I forgot the password (login), what should I do in this case?
In this case, you can use the access recovery function, an email with a new password will be sent to your email address.
What is the procedure for changing the requisites in my account?
If You need to change payment details, e-mail address, in this case, the account holder must contact technical support via the feedback form, or write to the mail [email protected], attaching evidence that this account belongs to him.
Each case is considered individually. You may need a passport photo with photo and full name, screenshots from mobile banks and so on.
We recommend you to activate 2fa (two-factor defense), as this will greatly facilitate the solution of the issue.
Can I make multiple deposits?
Yes, the number of deposits is not limited.
Can I use spam to advertise an affiliate link?
No, it is strictly prohibited.
I ordered a payment, how long will it take to transfer funds to my wallet?
The ability to apply for withdrawal is provided every week from 12:00 Saturday to 12:00 Sunday, UTC + 3. Withdrawal of funds is carried out from Monday to Friday, after making a request for withdrawal.
What currencies and payment systems do you work with and is it planned to increase their number?
Currently the following payment systems are available: Payeer, PerfectMoney, AdvCash, YandexMoney, BitCoin, Card, Nixmoney
How long can it take to replenish the balance of my personal account?
Balance replenishment occurs automatically.
What is the minimum withdrawal amount?
The minimum amount is 10.00 $
What is the minimum amount to make a deposit?
At the moment, the minimum deposit amount is 100.00 $
Is there a withdrawal fee?
There is no commission for withdrawal of funds. however, some payment systems may take a certain percentage.
In my account, the payment has the status "Successful", but there is no money on my wallet, what should I do?
If you are sure that you are checking that account, and there are no funds, then contact technical support.
Is there an affiliate program in the company and is it necessary to have an active deposit to withdraw funds?
Yes, the company has an affiliate program, which is 4%, 2%, 1% of the amount to be invested of the invited partner by You. A withdrawal of partner deductions is only possible in the case of a minimum deposit 100$.
Is it possible to increase the percentage of partnerships?
The percentage is fixed for all users and cannot be increased.